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MTN Apologises For Network Glitch - Phones - Nairaland 563a39

MTN Apologises For Network Glitch (12574 Views)

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HonNL: 5:28pm On Feb 29, 2024
Dear Customer, we sincerely apologise for the challenges experienced with our services yesterday, caused by significant damage to our fibre cables. This has been resolved and services fully restored. Thank you for your patience and understanding.

1 Like

Starboytwo(m): 5:32pm On Feb 29, 2024
They made me go and line up for Airtel office yesterday.

They made me lose so much this week.
They knew something was wrong for the past 4 days and didn't update us s until yesterday. Them no rate us be that.

My mtn Sim relegated henceforth. Airtel ti take over.

20 Likes 1 Share

Olawade24: 5:32pm On Feb 29, 2024
I will sue MTN first thing tomorrow morning.

15 Likes

Renman: 5:32pm On Feb 29, 2024
So no compensation?

39 Likes 3 Shares

Skillsnigeria: 5:32pm On Feb 29, 2024
Okay
Nwaotu10(m): 5:32pm On Feb 29, 2024
Dem for give us free data grin

14 Likes 2 Shares

shiki(m): 5:32pm On Feb 29, 2024
Let them give one hour free call as palliative, only this apology no get wight

24 Likes 1 Share

Tealcrestmedia(m): 5:33pm On Feb 29, 2024
Having a downtime is not entirely bad, but the response time in fixing the downtime will show and reflect the competency levels of the organization in question.

Although there were several inconveniences arising from this yesterday, I almost slept outside as I couldn't even make a call for them to come open the gate,others lost money. It is well.

Kudos to mtn for speedy resolution, same can't be said of Nigeria and her many "service downtimes". tongue

9 Likes

IgbosCriminals: 5:33pm On Feb 29, 2024
Omo

Apology no dey enough oo

Una must pay for damages.

10G data to every MTN subsciber

56 Likes 1 Share

DenreleDave(m): 5:33pm On Feb 29, 2024
This network denied of a hustle of 15k yesterday... I no fit cry... Lost the hustle

Apology is not enough.. MTN

alobright17:
Using only one network in Nigeria no good oo.
Airtel saved me yesterday over MTN madness .
I use airtel but didn't have data on my airtel.. My lifeline was mtn and out of all days, it was when small hustle show for me, that's when they disappointed

32 Likes 1 Share

Jennyclay(f): 5:33pm On Feb 29, 2024
In a sane country MTN would have paid fine for damages undecided.

To make the matter worse, it was only MTN Nigeria that had network Glitch undecided

If not for the facts that Nigerians (including me) went on Twitter (X) to drag them they would have acted like nothing happened.

Nonsense!!

20 Likes 2 Shares

OboOlora(f): 5:33pm On Feb 29, 2024
The MOD that banned me, may one of your testicles be bigger than the other.
And if you are female, may your a55 be like Sarah Bartman's

7 Likes

alobright17(m): 5:34pm On Feb 29, 2024
Using only one network in Nigeria no good oo.
Airtel saved me yesterday over MTN madness .

2 Likes

YourNextLevel(m): 5:34pm On Feb 29, 2024
So what's the compensation ?

Naija is a cruise from the top
Felaincarnated: 5:34pm On Feb 29, 2024
How does d apology reverse all my lost transactions of yesterday. #Mtnyoudomethisone

1 Like

Anguldi(m): 5:35pm On Feb 29, 2024
We'll meet in court

1 Like

Anguldi(m): 5:35pm On Feb 29, 2024
OboOlora:
The MOD that banned me, may one of your testicles be bigger than the other.
And if you are female, may your a55 be like Sarah Bartman's
Haba hunty
tiswell(m): 5:35pm On Feb 29, 2024
There must be compensations or naija is a joke.



This can't happen in SA without compensations
Eriokanmi: 5:35pm On Feb 29, 2024
Dash people data and credit. For another country wey lawsuit dey always hungry people, mtn for don pay billions in damages by now

2 Likes

Ebukamatth(m): 5:35pm On Feb 29, 2024
.
Tochux1: 5:35pm On Feb 29, 2024
Akuko... In saner climes they have breached their responsibilities and at that they have to pay for damages... Hisses... Anything goes here in this balablu generator Republic

2 Likes 1 Share

2shure: 5:36pm On Feb 29, 2024
They can go to hell.data zappers.i meed airtel speed plans unlimited. Once I buy it.i will 2terabytes within 2days. Any gadget that needs . Fromm smart watches. Laptops. Phones. Hifi.....smart TV. Car android....just name it. Airtel go call me .beg me .I go wreck dia data.
brightovio007(m): 5:36pm On Feb 29, 2024
Over to lawyers in the house

1 Like

iichidodo: 5:37pm On Feb 29, 2024
Yeah, fibre optic cables do undergo glitches such as bird strikes, thunder strikes, NLC strikes heck they even do decide to go their own strikes.... Haven't you seen fibre cables go on strike before?.

1 Like

Deicide: 5:37pm On Feb 29, 2024
Glo has had bad network for the past 2 weeks them no apologize grin

6 Likes

iceflex(m): 5:37pm On Feb 29, 2024
All mtn subscribers suppose sue them no compensation or nothing. Oloribu network, then they steal from us. Ogun kill mtn owners and those who have shares there too!
Felaincarnated: 5:37pm On Feb 29, 2024
Ofcos testicles ain't same size. Next time wish one of his testicle gets swallowed by jennyclay
OboOlora:
The MOD that banned me, may one of your testicles be bigger than the other.
And if you are female, may your a55 be like Sarah Bartman's
jiz: 5:37pm On Feb 29, 2024
Accepted
Emu4life(m): 5:37pm On Feb 29, 2024
Make una Gettat. Meanwhile, GLO has now officially become the most useless indigenous entity in this Country.
IPG25(m): 5:38pm On Feb 29, 2024
It's well ,thank God mine was not affected
chiefolododo(m): 5:39pm On Feb 29, 2024
Damaged optic fibre....hmmm okay
CaptainFM1: 5:40pm On Feb 29, 2024
Do they know how much money they made people to lose?

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